The Pilar Method provides general fitness education and follow-along workouts. It is not medical advice and is not a personal-training, physical-therapy, or healthcare service.
These Terms govern your use of the Pilar website, member portal, and digital programs, operated by [LEGAL ENTITY] ("Pilar," "we," "us"). By creating an account or purchasing, you agree to these Terms.
You must be 18+ to purchase. Keep your login secure; you're responsible for activity under your account. One account per person.
Purchase grants you a personal, non-transferable licence to access the program content for your own use. You may not share, resell, record, redistribute, or publicly post the content.
All programs, videos, written content, and the Pilar name and marks are owned by us and protected by law.
Content is provided "as is" for educational purposes (see Health Disclaimer). To the fullest extent permitted by law, our total liability will not exceed the amount you paid, and we are not liable for indirect or consequential damages, including injury arising from your voluntary participation in exercise.
These Terms are governed by the laws of the State of [STATE]. Questions: use our support form.
We collect the information you provide (name, email, and — when payments are enabled — billing details handled by our payment processor [Stripe]; we never store full card numbers), plus basic usage data to run your account and track your progress.
You can access, correct, or delete your data, and opt out of marketing, via our support form. We don't sell your personal information. Under CCPA/CPRA and GDPR you may have additional rights.
14-day happiness guarantee. If the program isn't the right fit, request a refund within 14 days of purchase through our support form and we'll issue a full refund to your original payment method.
VIP Coaching is a recurring subscription — cancel anytime before your next billing date from your account; the current period is non-refundable once coaching has begun, except as required by law.